Mylar PET film delivery
Mylar PET film rolldelivery
We make every effort to ship your order in a timely manner once received. If an item is out of stock at the time of order, we will notify you and provide an estimated ship date. We will use its best efforts to meet the scheduled dates, but does not guarantee to do so. Most orders are delivered within the Australia within 5-7 working days. Please contact customer service for international orders.
If the Buyer fails to make payment in advance or when otherwise due, Vic Plastics may defer shipment until such payment is made, or may at its option cancel all or any part of any unshipped order.
You may return most new, unopened items within 14 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).
If the return is not due to our fault, you may need to pay a restocking fee of 20% of the value and the return shipping cost.
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.